Taking mobile beyond connectivity

To retain loyalty and relevance amongst consumers in this fast evolving digital world, mobile operators must offer more than connectivity.

People are increasingly wary of sharing personal information with digital service providers, but they have an inherent level of trust in their mobile operator. Now, with Mobile Connect, operators can leverage this trust to put themselves at the heart of secure access and identity for digital services.

By encouraging consumers confidence in using their mobile devices for transactions, and by building new alliances with digital service providers and channel partners, operators will help underpin the digital economy while unlocking new revenue streams for themselves.


mobile connections by 20201


of subscribers with mobile data access by 20202


of smartphone owners have their phones with them 24/73


smartphone owners choose mobile for all communications, entertainment and shopping.3For many feature phone owners it is their only means of accessing internet.1

A global solution

Mobile Connect is being adopted around the world with key markets embracing the opportunity in different ways and establishing new levels of cooperation between operators.


Improving user experience

With Mobile Connect, there's no need for users to remember a password, they simply respond to a prompt on their phone. This means more people successfully accessing the services they want at the first attempt, leading to fewer abandoned transactions and more repeat business.


Mobile Connect Solutions


Simple and globally ubiquitous log-in mechanism with option to include a PIN where a higher level of assurance is needed.



Allows service providers to obtain authorisation from a user based on context directly from their mobile phone.



Provides user-identity data in a consensual manner so service providers can fulfil digital services and prevent fraudulent transactions.



Provides insights about the user, device or transaction through mobile subscriber check for ID verification & fraud mitigation.


Collaborate for success

The quickest way for operators to deploy Mobile Connect is by working with a Mobile Connect licensed technology or a Mobile Connect Accelerator (MCX) Partner.

Licensed products that have already qualified as Mobile Connect compliant and can speed operators development and time to market.

The MCX program offers operators a fully managed service via selected partners who can offer seamless integration with your network.

Choose your partner
Below are partners who offer products or a managed service. If you prefer to talk to the GSMA before contacting any of these vendor partners, please contact identity@gsma.com

Mobile Connect Accelerator Partners

Click on a company to download a pdf for more details about their offering or contact them directly.

Apigee DiscoverContact

Ericsson DiscoverContact

Gemalto DiscoverContact

GlobalSign DiscoverContact

Hewlett Packard Enterprise DiscoverContact

Movenda DiscoverContact

Orange Business Services DiscoverContact

WSO2. Telco DiscoverContact

Mobile Connect Licensed Vendors

Click on a company to contact them directly.


E- GroupContact

Gemalto Contact

Giesecke & DevrientContact



Inside SecureContact


Nok NokContact

Ping IdentityContact


WSO2. TelcoContact

Let's connect on Mobile Connect

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Mobile Connect in action

The applications for Mobile Connect are many and varied, with solution for a wide range of sectors including government, retail, travel and banking. Take a look at some examples


Privacy and protection

Users have the right to expect good privacy and security practices from all those who design and operate digital identity services.

The Mobile Connect Privacy Principles have been created by the GSMA and Regulatory Officers representing GSMA members. Everyone within the ecosystem must abide by the them.


Latest news

Markets Turn Their Focus to Cross-Border Trade of Digital Services

  Since the drafting of eIDAS in 2014, there has been a renewed interest from businesses, particularly in Europe, in secure cross-border trade using digital services. Initiatives such as the Mobile Connect-eIDAS pilots, both in 2015 and the upcoming pilot, which demonstrate how mobile networks can be used to identify an EU-citizen of one Member State … Continued

Mobile Connect-eIDAS Pilot Prepares for Secure Cross-Border Trade

  Marta Ienco, Head of the Government & Regulatory affairs, Personal Data   As we draw closer to the implementation of the eIDAS Regulation in September 2018, both governments and private-sector service providers prepare to capitalise on its impact. Designed to enable citizens to carry out secure cross-border electronic transactions such as university enrollment, bank … Continued

Asia’s Mobile Industry Unites behind Mobile Connect

  Download presentations from the event Shanghai—A broad array of MNO’s across Asia have underscored their commitment to Mobile Connect after revealing how the identity solution is central to their aims of enabling more digital services and revenues across the region. During last week’s industry event ‘Deploying Mobile Identity Services Across Asia’ at Mobile World … Continued